FAQs

Before contacting us, remember to consult our section FAQs (Frequently Asked Questions). You may already find the answer to your question there.

  • What payment methods are accepted on your site? We accept payments by credit card (Visa, Mastercard, etc.) and also by PayPal or Apple Pay.
  • How can I track the status of my order? We will send you an email with a tracking link once your order has been shipped. You will be able to track your package in real time.
  • Can I return or exchange an item? Yes, you can return or exchange an item within 14 days from the date you received it. Returned items must be in their original condition and accompanied by their label on Return your package
  • What is your site's privacy policy? We take the protection of your personal data very seriously and will never share it with third parties without your consent. You can view our full privacy policy on our site.
  • Do you offer pre-orders? Yes, we offer pre-orders for certain products. Pre-order information is available on the relevant product page. We will also send you regular updates on the status of your order and factory production stages.

We hope that this FAQs answers most of your questions. If you have any further questions or concerns, please do not hesitate to contact us via “ Contact Us ”.

We hope this FAQ answers most of your questions. If you have any further questions or concerns, please do not hesitate to contact us via “ Contact Us ”.